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Help & Support

How can AIT help us?

AIT leverages AI technology to deliver three core values for your business: Revenue Growth, Efficiency Boost, and Risk Control.

  • Revenue Growth: Proactively identify high-potential customers and accurately recommend products and services to directly enhance performance.
  • Efficiency Boost: Use automation to handle repetitive tasks (e.g., customer service, notifications, reporting), significantly saving on labor and time costs.
  • Risk Control: Intelligently warn of customer churn and optimize business processes, making your enterprise operations more robust and sustainable.

What is AI? How is it relevant to us?

AI is an "intelligent system" designed to empower your enterprise, delivering a direct capability upgrade for your company.

  • First, Make Business "Visible" (Datafication): Transform your customers, courses, and processes into clear data, providing a basis for informed management decisions.
  • Then, Let the System "Handle Chores" (Automation): Use software robots to automatically manage notifications, reports, Q&A, and other tedious tasks, freeing up your team.
  • Finally, Make Management "Think" (Intelligentization): The system can predict customer behavior, identify risks and opportunities, and assist you in achieving precision marketing and scientific decision-making.

What is private AI?

"Private AI" is your enterprise's exclusive, secure, and self-evolving intelligent brain. Unlike public AI, it deeply understands your unique business.

It is shaped by three components:

  • Public AI Capabilities: Provides universal knowledge and language understanding as a foundation.
  • Your Company's CRM System: Infuses it with your unique customer data, product information, and business processes, making it "professional."
  • Your Provided Materials & Goals: Offers genuine "one-on-one" customized services based on your specific needs (e.g., a student's course goals, a member's fitness assessment report).

In short, it is both your most business-savvy employee and your clients' personal consultant. It elevates standardized service to deep, personalized empowerment.

What role does AI play in our company?

AI will act as a trinity "Super Team" within your company, empowering every one of your employees.

  • Super Employee: A never-tiring workhorse that handles standard operations 24/7, significantly reducing labor costs and errors.
  • Super Secretary: An all-encompassing assistant that automates information organization, schedule management, and communication reminders, enhancing overall collaboration efficiency.
  • Super Strategist: A mastermind that supports key decisions through data analysis and prediction, increasing success rates and reducing trial-and-error risks.

Together, they form a "Composite Power Engine" that drives corporate growth.

Why should we use AI?

Because AI has transitioned from an "option" to a critical competency for enterprise survival and competition.

  • Competitive Dimension: Your competitors are using AI to launch "dimensionality reduction strikes." When others use AI for precise customer acquisition and efficient service, traditional methods hold no advantage.
  • Efficiency Dimension: AI is the last definitive growth lever within an enterprise, capable of systematically reducing costs and improving productivity.
  • Core Insight: In an age of AI proliferation, refusing AI is tantamount to "fighting naked" on the business battlefield.

When is the best time to integrate AI?

The best time was yesterday; the next best is now.

AI systems require time for data, models, and experience to accumulate. The later you start, the greater the gap to close and the higher the initial cost. Acting now is seizing the strategic high ground for your company's future.

What specific plans does AIT offer?

We provide flexible, scalable plans to meet your needs at different development stages.

  • 1. Automated Appointments & Visits
  • 2. Dormant Lead Reactivation
  • 3. Customer Reach Channels: Email / WhatsApp
  • 4. Customer Reach Channels: Instagram / Facebook / SMS / Webchat
  • 5. Dedicated Customer Success Manager
  • 6. Full-Media Coverage Analysis & Strategic Advice
  • 7. Customer Journey Deep-Dive Analysis
  • 8. 24/7 Priority Technical Support

Starter Plan: Covers 1-3

Professional Plan: Covers 1-5

Enterprise Plan: Covers 1-8

Why choose AIT?

Choosing AIT means selecting an experienced, technologically reliable, and trustworthy long-term partner.

  • Proven Experience: 12 years of industry dedication, having served 10,000+ corporate clients, including Fortune Global 500 companies like Tencent and CGNPC.
  • Enterprise-Grade Security & Reliability: We build a bank-grade security architecture (WAF/SSL/Multi-site Disaster Recovery/Private Deployment), steadfastly guarding your core data assets.
  • Elite Team Pedigree: Our core R&D team hails from Huawei, Tencent, and Zhejiang University. Our CTO, David Shang, is a former Huawei Gold Medal Award winner and senior technical expert.
  • Win-Win Partnership Model: We are committed to providing stable, long-term, and evolvable services. Our success is built upon your success.

Can I upgrade my plan at any time?

Yes, you can upgrade to a more advanced plan at any time. The difference in cost will be prorated.

What payment methods do you accept?

We accept a variety of payment methods, including PayPal, WeChat Pay, Alipay, and bank transfers.

How is data security ensured?

Your data is secure with us. We use bank-grade encryption, maintain data backups, and are ISO 27001 certified to ensure your data's safety.